Shipping policy
The Forged Games – Shipping Policy
Last Updated: December 10, 2025
1. Processing Times
We ship orders within 1–3 business days unless otherwise stated. Processing times may increase during holidays, new set releases, or high-volume periods. Preorders ship according to distributor release schedules.
2. Shipping Methods & Rates
Shipping rates are calculated at checkout based on package weight, destination, and speed. We currently ship using:
- USPS (First Class, Priority Mail, Ground Advantage)
- UPS (Ground, 2-Day, etc.)
Shipping upgrades are available at checkout.
3. Packaging Standards
We package each product type carefully to ensure safe delivery:
Raw Singles
- Penny sleeve
- Toploader
- Team bag
- Rigid mailer or bubble mailer
Graded Cards
- Bubble wrapped
- Reinforced mailer or small box
Sealed Product
- Padded to prevent dents
- Box protection for larger/heavier items
4. Tracking Information
All orders include tracking. Tracking may take 24–48 hours to update after the label is created.
5. Preorders
Preorder dates are determined by manufacturers and distributors and may change. Orders containing both preorder and in-stock items may ship together unless otherwise arranged.
6. Shipping Address & Delivery Issues
Customers are responsible for providing a complete and accurate shipping address.
We are not responsible for delays, misdeliveries, or returned packages caused by incorrect addresses. Returned packages may require additional shipping fees to reship.
7. Lost, Stolen, or Damaged Packages
Once a package is marked Delivered by the carrier, responsibility transfers to the customer. We cannot issue refunds or replacements for packages that are lost or stolen after delivery.
Customers must file claims with the carrier:
Damaged packages: Contact us within 48 hours of delivery with photos of both the packaging and the damaged item.
8. Order Changes or Cancellations
Changes cannot be made once an order has shipped.
Orders canceled before shipment may incur a 5% processing fee to cover non-refundable payment processor charges.
9. Shipping Delays
We are not responsible for delays caused by:
- Weather
- Carrier service disruptions
- Seasonal volume
- Natural events
Once shipped, all delivery estimates depend on the carrier.
10. Contact Us
If you have questions about shipping, please contact: