Privacy policy
The Forged Games – Privacy Policy
Last Updated: [12/10/2025]
1. Information We Collect
We collect several types of information to operate our business and provide our services:
- Personal Information: Name, billing/shipping address, email, phone number, payment details (processed securely by Shopify).
- Device Information: IP address, browser type, device type, analytics data, referring URLs, and general location.
- Order Information: Items purchased, order history, preferences.
- Communications: Emails or messages sent to customer support, including attachments.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide order and shipping updates
- Respond to customer service inquiries
- Improve website performance and user experience
- Detect and prevent fraudulent activity
- Send marketing emails if you opt in
- Comply with legal requirements
We never sell your personal information to third parties.
3. How Your Information Is Shared
Your information is shared only with trusted service providers, including:
- Shopify for store hosting and order processing
- Payment processors such as Shop Pay and PayPal
- Shipping carriers including USPS and UPS
- Analytics platforms such as Google Analytics
- Email and marketing systems when opted in
Information may also be disclosed to comply with legal obligations.
4. Cookies & Tracking Technologies
We use cookies to support essential site functions such as cart storage, login persistence, analytics, and personalized marketing. You may disable cookies in your browser, but doing so may affect site functionality.
5. Data Retention
We retain:
- Order records for at least 5 years for tax and compliance purposes
- Customer accounts until deletion is requested
- Messages and communications as needed for customer service
6. Security Measures
We use SSL encryption, PCI-compliant payment systems, firewalls, and restricted access protocols to protect your data. While no system is completely secure, we follow industry best practices.
7. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Receive a copy of the data we store about you
To exercise your rights, contact us at admin@theforgedgames.com.
8. Email Marketing
You will receive marketing emails only if you opt in. You may unsubscribe at any time using the link found in each email. Transactional emails (order confirmations, shipping updates) cannot be unsubscribed.
9. Third-Party Links
We may link to external websites. We are not responsible for the privacy practices of third-party sites.
10. Children’s Privacy
We do not knowingly collect information from children under 13. If such information is discovered, we will delete it immediately upon request.
11. Updates to This Policy
This Privacy Policy may be updated occasionally. Continued use of the site means you accept the updated terms.
12. Contact Us
For questions about this policy or to request data changes, contact: